Newsletter Issue June 2020

Newsletter Issue June 2020

Newsletter No 2 Fraser People

We hope you are doing well as life starts to gets back to some sort of “normality” after lockdown.  We are back together! It’s so great to have my sister’s smiling face back in the office – Izzy thinks so too!

After seven weeks apart it’s great to be back on track. We nailed the remote working challenge and going forward will continue to include this flexibility. The catch phrase “I think you are on mute” and “can you see my screen” will continue!  More importantly, the physical connection is so good for our mental health, especially when we all need motivation and support in these uncertain times.

We are relieved to have some of our roles back on and being able to offer something positive to discuss with our candidates, many who lost their jobs since NZ went into lockdown. Something that has resonated with me from these conversations is the amazing outlook people have – many have said it helps that they don’t feel alone in this. Inspiring stuff indeed! 

If you or someone you know is currently looking for work, as a show of support we would like to pay it forward and offer a CV review to assist you in your search.

Have a great weekend and enjoy all the sport on offer!

Carol Fraser

Fraser People Carol and Leila back together in office
2020 Finalist RCSA Industry Awards

What a huge day for Fraser People. Absolutely delighted, proud and humbled to share we are a finalist in the RCSA Australia and New Zealand Industry awards for 2020 – for “Excellence in Candidate Care.”  To be acknowledged again this year as a small business is still sinking in and a real boost in these times. Candidate care is a topic very close to our hearts and something we are passionate about – it is very special to be acknowledged in this category.

To all our amazing candidates, clients and partners we get to work with – you inspire us – it’s all about you after all!  Congratulations to all the finalists, it’s a little different this year with virtual awards – look forward to celebrating on the 26th June.

Fraser People cupcake
Carol, Russell and Leila

Cupcakes are also back in level 1! 🧁 So great being able to get out to see the team at NZ Rockshop and celebrate Russell’s first week as Financial Controller.
A recruitment process we started as we went into lockdown, all of us adapting as we moved through the levels to get this great result.
Congratulations Russell Wakeling– great working with you – exciting times ahead.

It’s been a challenging time for us all. We are excited to get out to see all you good people doing good things – not to mention that much needed social interaction. Let’s get out there and support all our amazing local businesses.

Work from Home scrabble board

Once we got to level 2 the inevitable conversations started happening for many about transitioning back to the office. Working remotely or flexibly has been a hot topic for some time – from our experience it is one that is raised more often than not during the recruitment process.

Will the results of this enforced WFH change the way we work in future? Many organisations were already embracing flexibility – how can the positive elements change the conversation for the others? There were some surprising and positive benefits reported when AskYourTeam surveyed 20,000 New Zealanders working from home during lockdown. They included:
Better communication from management and teammates despite working remotely
Feeling more trusted to work at home and get on with it
Managers recognising everyone’s personal situation is different and being flexible in how they manage their work and family commitments
How is your business approaching a return to the office? Many clients I’ve spoken to are continuing to #WFH where they can for now, others have a staggered approach. Are you straight back into the office – will you continue to work remotely at all – what is your preference? 

Have you got some work from home team mates of the four legged variety? Mine seem to have great timing and feature regularly in my video calls.  We caught them today trying to sneak off early ……

Water dropping into puddle

You are holding a cup of coffee when someone comes along and bumps into you or shakes your arm, making you spill your coffee everywhere.  Why did you spill the coffee?

“Because someone bumped into me!!” Wrong answer. You spilled the coffee because there was coffee in your cup.
 
Had there been tea in the cup, you would have spilled tea. Whatever is inside the cup is what will spill out.
 
Therefore, when life comes along and shakes you (which WILL happen), whatever is inside you will come out. It’s easy to fake it, until you get rattled.   So we have to ask ourselves… “what’s in my cup?”
 
When life gets tough, what spills over? Joy, gratefulness, peace and humility?
 
Anger, bitterness, harsh words and reactions? Life provides the cup, YOU choose how to fill it.
 
Today let’s work towards filling our cups with gratitude, joy, kindness and love for others.

Joke re office
WFH … the new Acronym

WFH … the new Acronym

Auckland Skyline by Carol Fraser

Saying goodbye to my sister after working together for only two weeks, not knowing when we would be seeing each other in person again was a little weird.  We had little preparation for what was ahead. But six weeks later I feel that I have the working from home (WFH) nailed.  I’m going to find it tough reverting back to the norm.

 For six weeks my husband and I have been closeted away in our home office working side by side.   This morning I asked him how we were going to feel when we once again joined the rat race?  He agreed that this lifestyle certainly suited him.

Reports on-line tell me that I am not alone in feeling this way. There is a massive shift is on the horizon.  Since the early 1970’s futurologists have been imagining home as a workplace.  Networked computers have meant there is a way to blend work and family life.  But many managers have been resistant to remote working. They have felt their workforce could not be directly monitored and that supervising from a distance posed too many challenges.

Yet there are many of us who possess self-motivation and discipline. We have the ability to work without direct supervision and the ability to cope with minimal social contact.  WFH is not for everyone especially those who crave the vibe of interaction with their colleagues, bumping shoulders with strangers or overhearing others talking in the office.

 The Covid-19 crisis has shone a light on both the pleasures and pressures of having home as your office.  Jumping from a Zoom meeting to domestic chores or taking the dog for a walk for some is a template for the good life.

When I took on my new role with Fraser People, working remotely was always part of the plan but something that would evolve over a long period.  With this upheaval it has shown how quickly we were able to adapt, and I think has actually given us a head start.

I’m looking forward to returning to my workplace alongside my sister. But now with the added flexibility of being able to spend days working at home.  An outcome that I know will be the new way of life for many New Zealanders.

The “C word”

The “C word”

Working Remotely

What is it like taking on a new role whilst the world is experiencing a pandemic?

It’s been exciting, stressful, scary yet satisfying. Those are four words you would not normally see in the same sentence. But we are in a unique time that calls for a unique way of going about our daily tasks.  It’s fair to say we have nailed the “working remotely” challenge. We didn’t think this was possible until I had time to learn the ropes.  Now with the benefit of modern technology, it can be done!  There’s hope for other businesses who may be worried about making changes in this environment.

What led me to working with my sister?

Carol turned her passion into “Fraser People” and single-handedly grew her business to the point where she needed to expand. This was where my future lay.  I had been one of Carol’s greatest supporters and knew this was my chance to get inside her industry and learn from one of the best. The big question was: could two sisters work together?

After months of planning we took the plunge and I can honestly say it was a great decision. As sisters we can totally be ourselves, share a good laugh while being intuitive to each other’s needs.

What Do I Bring to Fraser People?

I’m a highly experienced executive assistant with a strong background in customer service. I enjoy seeing people get the best quality service they deserve.  Why say no, when there is always a solution?  I have advanced computer skills but still love to learn all I can and I pride myself in my ability to turn an idea into an eye-catching work of art.

In my new role as Client Services Manager for Fraser People I bring honesty, exceptional customer service whilst embracing the values that have made Fraser People the company it is today.

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